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Cookie Policy

Cookie Policy

Effective Date: 12 April, 2026 Last Updated: 12 April, 2026

1. Introduction

This Cookie Policy explains how SACCOs Manager, a product of Softneedstack Technologies ("we," "our," "us," or the "Company"), uses cookies and similar technologies when you visit or use our platform. This policy should be read together with our Privacy Policy and Terms and Conditions.

By continuing to use our Platform, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and provide information to website owners.

3. Types of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for the operation of our Platform. They enable core functionality such as security, authentication, and session management. Without these cookies, the Platform cannot function properly.

Cookie Purpose Duration
Session Cookie Maintains your authenticated session and keeps you logged in Session (expires when you close your browser or after the configured session lifetime)
CSRF Token Protects against cross-site request forgery attacks Session
XSRF-TOKEN Provides CSRF protection for AJAX requests Session

Legal Basis: These cookies are necessary for the performance of our contract with you and to ensure the security of the Platform. They do not require your consent under applicable law.

b. Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings.

Cookie Purpose Duration
Remember Me Keeps you logged in across browser sessions if you select "Remember Me" at login 30 days
Language Preference Stores your preferred language setting 1 year

c. Analytics and Performance Cookies

We may use analytics cookies to understand how users interact with our Platform, which pages are visited most frequently, and how the Platform performs. This helps us improve the user experience.

Currently, we do not use third-party analytics services. If we introduce analytics cookies in the future, this policy will be updated accordingly.

d. Third-Party Cookies

Our Platform integrates with third-party services that may set their own cookies:

  • Paystack: When processing payments, Paystack may set cookies for transaction security and fraud prevention. These cookies are governed by Paystack's own cookie policy.
  • Google Fonts: We may load fonts from Google's servers, which may result in cookies being set by Google.

We do not control third-party cookies. Please refer to the respective third party's cookie policy for more information.

4. Session Management

Our Platform uses session-based authentication. Sessions are stored in our database and are encrypted for security. Key session settings:

  • Session Lifetime: Sessions expire after 120 minutes of inactivity by default.
  • Secure Cookies: Session cookies are transmitted only over encrypted HTTPS connections in production.
  • HTTP-Only: Session cookies are not accessible via JavaScript, protecting against XSS attacks.
  • Encrypted: All session cookies are encrypted before being sent to your browser.

5. How to Manage Cookies

a. Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View cookies: See what cookies are stored on your device
  • Delete cookies: Remove some or all cookies from your device
  • Block cookies: Prevent cookies from being set in the future
  • Set preferences: Accept or reject specific types of cookies

Common browser cookie settings:

  • Google Chrome: Settings → Privacy and Security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies

b. Important Notice

If you disable strictly necessary cookies, you may not be able to use our Platform, as these cookies are essential for authentication and security. Disabling session cookies will prevent you from logging in.

6. Do Not Track Signals

Our Platform does not currently respond to "Do Not Track" (DNT) browser signals, as there is no industry-standard interpretation of DNT signals for web applications. If a standard is established, we will review and update our practices accordingly.

7. Cookies and Nigerian Law

Our use of cookies complies with the Nigeria Data Protection Act (NDPA) 2023 and the Nigeria Data Protection Regulation (NDPR) 2019. We process cookie data on the following legal bases:

  • Strictly Necessary Cookies: Processed on the basis of legitimate interest and contractual necessity (no consent required).
  • Functional Cookies: Processed on the basis of your consent, which you provide by continuing to use the Platform after being informed of our cookie practices.
  • Third-Party Cookies: Subject to the respective third party's data protection practices. We recommend reviewing their privacy and cookie policies.

8. Data Collected Through Cookies

Cookies on our Platform may collect the following data:

  • Session identifiers (encrypted)
  • CSRF tokens for security
  • Authentication status
  • User preferences and settings

This data is used solely for the purposes described in this policy and our Privacy Policy. We do not use cookies to track your activity across third-party websites.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable law. The updated version will be posted on our Platform with the revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about our use of cookies, please contact us:

Softneedstack Technologies Email: softneedstacktechnologies@gmail.com

11. Governing Law

This Cookie Policy is governed by and construed in accordance with the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act 2023 and the NDPR 2019.